Shipping policy

Quira Nutra – Shipping Policy

Last updated: 24th November 2025

1. Order Processing

  • All orders placed on QuiraNutra.com are reviewed and confirmed before shipping.

  • Orders are typically processed and dispatched within 1 business day (Monday–Friday), once payment has been confirmed and stock is available.

2. Delivery Areas

We deliver to:

  • All regions within Uganda

  • Selected international destinations

Local and international deliveries are handled through reliable courier partners.


3. Delivery Timeframes

Uganda Deliveries

  • Orders are usually delivered within 1–3 business days after dispatch.

International Deliveries

  • Orders typically arrive within 5–10 business days, depending on the destination and customs clearance processes.

Please note: Delivery timelines may extend during busy seasons, public holidays, or due to courier delays.


4. Shipping Costs

  • Delivery fees vary based on the shipping destination.

  • The exact shipping cost will be calculated at checkout or communicated before confirming your order.

  • For Ugandan deliveries, cash on delivery may be available depending on your location.

5. Payment Methods

We accept:

  • Major credit cards (Visa, Mastercard, American Express)

  • Mobile money payments

  • Cash on delivery (available for customers within Uganda only)

Orders are shipped once payment is fully confirmed.


6. Shipping Confirmation & Tracking

  • Once your order is shipped, our team will contact you to confirm delivery details and schedule your delivery time.

  • Tracking information will be provided for international orders when available.

7. Customs, Duties & Import Taxes

(For international customers)

  • Any customs duties, import taxes, or country-specific fees are the responsibility of the customer.

  • Quira Nutra cannot control and is not responsible for delays caused by customs inspections or regulations.

8. Failed or Refused Deliveries

  • If a package is returned due to an incorrect address or refusal to accept delivery, the customer may be responsible for additional shipping fees if re-delivery is requested.

  • Please ensure your address and contact details are accurate when placing your order.

9. Product Shipping Restrictions

Some countries may restrict the import of nutritional supplements. Customers are responsible for checking their country’s regulations before placing an order.


10. Contact & Support

For delivery questions, order tracking, address changes, or shipping concerns, contact us:

  • Email: support@quiranutra.com

  • Phone / WhatsApp: +256709269545

Our customer support team is available 24/7 except on Saturday to assist you.